The car crash killed one of the passengers and left Lucy seriously injured. She made a claim using a Leeds City Centre solicitors' firm. The rule is that a claim has to be made within three years of the collision date. But because there were technical issues with regards to the car being overloaded, potentially stolen and for reasons not entirely clear, the solicitor missed the three year limitation period. As a result, the claim became statute barred and Lucy was unable to claim. Following professional guidelines, the solicitors wrote to Lucy to indicate their mistake and invited her to take independent legal advice.
She asked us to review her claim. We issued proceedings against the negligent solicitors and Lucy was compensated in full for £65,000.